Privacy Policy

1. Introduction & Data Controller

Zeta Technologies Company Limited (新瞻科技有限公司, hereinafter referred to as "Zeta", "we", "us", or "our") respects your privacy. We are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (PDPO).

This Privacy Policy outlines how we collect, use, store, and safeguard personal data when you visit our website, request information about our technical platforms, or communicate with our technical support teams.

2. Information We Collect

We operate under the principle of data minimization, ensuring we only collect personal data strictly necessary to fulfill your business inquiries or maintain system operations.

• Information You Voluntarily Provide: When you complete our inquiry forms or contact us directly, we may collect your name, corporate email address, corporate phone number, company name, and details regarding your technical inquiry.
• Information Collected Automatically: When you browse our website, our servers automatically collect basic device metadata, including your internet protocol (IP) address, browser type, operating system, and anonymous usage telemetry, to verify the stability and security of our web portal.

3. How We Use Your Information

We process your personal data under the following legitimate business bases:

• To evaluate, process, and respond to your B2B inquiries regarding our hardware or software systems.
• To fulfill our service level agreements (SLAs) and deliver onsite or remote technical support.
• To maintain the structural integrity, security, and performance of our website and infrastructure against cyber threats.
• To comply with regulatory, financial, and legal obligations mandated under Hong Kong Special Administrative Region legislation.

4. Data Storage, Security, & Retention

The security of your personal data is vital. We deploy industrial-grade organizational and technical measures (including restricted local access controls, encryption protocols, and secure network firewalls) to protect your records from unauthorized modification, erasure, or disclosure.

We only retain personal data for as long as is strictly necessary to satisfy the purposes for which it was gathered, unless a longer retention period is mandated by law.

5. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal data to any third party. We may disclose your information strictly in the following scenarios:

• To trusted third-party contractors or hardware vendors operating on our behalf to execute specific onsite repair or maintenance workflows under strict confidentiality mandates.
• To comply with legal obligations, judicial decrees, or valid requests issued by local law enforcement or regulatory authorities.

6. Your Rights under the PDPO

Under the Hong Kong Personal Data (Privacy) Ordinance, you possess the right to:

• Check whether we hold your personal data and request access to your records.
• Request that we correct or update any of your personal details that are inaccurate.
• Object to or withdraw your consent regarding the processing of your data.

If you wish to make a data access or correction request, please reach out to our team at the contact points specified in Section 7.